The short version of the process is available on our logo portfolio page
Table of Contents
Step #1: Submit you project details
First, contact us using our contact form
or email to start a conversation.
We can reply by email, so that you have everything in writing.
Or we can talk over a phone or Skype, whatever is more convenient to you.
If you choose phone or Skype, please specify your availability - preferred date(s) and time(s).
We will ask clarifying questions, request additional data and, if you don't mind, offer our advice
regarding not only the logo but also the approach to the branding process.
Together we'll work out the best approach to your branding and marketing efforts, for which the logo is usually
the starting point.
Finally, we'll create a proposal including a quote for the project.
Step #2: Pay 25% deposit
Before we start working on the project, we always ask for a small deposit.
Its purpose is to make sure that our payment options work for you and that our invoice is acceptable to you.
We provide invoices in a PDF format. They can be paid using:
- A payment card - through the Stripe's payment gateway. Very easy to use, minimum number of form fields to fill in. It accepts payment cards from Visa, Mastercard, American Express, Discover, Diners Club, JCB.
- PayPal - here you may choose to pay using a payment card or PayPal balance. It accepts payment cards from Visa, Mastercard, American Express and Discover. Stripe seems much easier to use, PayPal has long forms if you don't already have an account with them.
After you pay the deposit, you receive a link to your own dedicated project page.
It provides means to rate and leave detailed feedback for each concept at every stage of the project.
Before the first concepts appear there you can see the estimated concept delivery time and track the progress
of their creation, step by step.
Click here to see an example
of such project page.
Step #3: Choose a Concept & Provide feedback
Once the initial concepts are ready they appear on your project page and you're notified about it by email.
If you like any concept you can provide you feedback on it and request changes to it.
You can also provide feedback for all the remaining concepts, so that we better understand your preferences.
If you don't like any concept you're free to walk away from the project, no questions asked.
It never happened to us, but it's good to understand you have this right and have no obligation to continue or provide any feedback if you don't want to.
Step #4: Request unlimited revisions
You are entitled to an unlimited number of changes to the selected concept that you can request, until you're absolutely thrilled with your logo.
After each change request we'll work on new versions of the logo and place them on your project page.
You can again rate each version and provide comments.
The process continues until you're 100% satisfied.
Step #5: Pay the remaining amount
Only when you're completely satisfied with your logo we ask you to pay the remaining amount using the same invoicing and payment methods as in Step #2
After that we pixel-perfect your logo. Then we prepare it for print.
Both are complex and time-consuming processes.
Their effects are usually not visible to the naked eye, but absolutely necessary to make sure
the logo can be scaled without limitations, used in any subsequent projects, on any background and
that it can be printed out without issues.
The logo must look equally great on a business card, billboard, car wrap and t-shirt.
Then we prepare and export final files.
The set of formats provided is designed to cover all your needs for online and offline usage of the logo.
That is on websites, social media profiles, in print.
The AI vector file can be used in any other branding or marketing graphic design project.
Click here to see a list of file formats
and their descriptions on an example project page.
The files may be downloaded separately from our website, all at once in a ZIP format, or we can place them
on our Google Drive if so requested.
We want to make sure you know how to use your new assets, so we provide descriptions of each file
and we are on hand to provide immediate assistance or to answer any questions you may have,
at any point in the future.
Step #6: Obtain full copyright ownership
Now you have the full copyright ownership of your design.
We never use any ready-made elements, like Clipart. We create all drawings by hand, from scratch.
So we guarantee your design is original and can be trademarked.
Even more details
If you're interested in even more details, you can click here to read about our logo development process
If you feel you know enough and would like to work with us, please contact us now
to start a conversation.